Case tracking
OptionalSigned-in users keep case historyPBG Support Centre
One request. One history. The right team.
Use the Hub for gameplay reports, store problems, account help and technical issues. Signed-in players can follow the whole conversation without losing context in DMs.
Categories
Gameplay + StoreAlso account and technical supportPrivacy
PrivateMessages are not public forum postsBest evidence
Time + serverInclude player names and what happenedOpen a new support request
Give staff enough detail to act without guessing.